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Lendup Refund

Refunds from LendUp: How to get your money back.

lendup refund

Get Your Money Back with LendUp Refunds

If you have recently applied for a loan from LendUp and have not received your refund, you may be wondering how to get your money back. The good news is that LendUp offers refunds for customers who have applied for loans in certain situations. In this post, we will discuss the refund process with LendUp and what you need to do to get your money back.

Understand Your Eligibility

The first step in getting a refund from LendUp is to understand your eligibility. In order to be eligible for a refund, you must have applied for the loan within the last thirty days and must not have received any funds from the loan. If you meet these criteria, you should be eligible for a refund.

It is important to note that not all loan requests are eligible for a refund. For example, if you applied for a loan and were denied due to insufficient credit or income, you will not be eligible for a refund. Additionally, if you received funds from the loan and then cancelled it, you will not be eligible for a refund.

Request Your Refund

Once you have determined that you are eligible for a refund, you can then begin the process of requesting your refund. To do this, you will need to contact LendUp’s customer service team. You can do this either by phone or through their online chat function. During the call or chat, provide the customer service representative with your loan information and explain why you are requesting a refund.

If your request is approved, you will be asked to provide your bank account information so that the refund can be deposited directly into your account. It is important to note that the refund process can take up to seven business days to complete, so be sure to be patient during this process.

Follow Up on Your Refund

Once you have requested your refund, it is important to follow up on the status of your refund. You can do this by contacting customer service or by logging into your online account. Both of these methods will give you the ability to check the status of your refund and see how much longer it will take to process your refund.

If you have not received your refund after seven business days, it is important to contact customer service again. They will be able to investigate the status of your refund and provide you with an update on when you can expect to receive it.

Understand the Refund Process

It is important to understand the refund process with LendUp. Refunds are typically processed within seven business days. However, if there are any delays or issues with your refund, you should contact customer service as soon as possible. Additionally, if you have cancelled your loan after receiving funds, you will not be eligible for a refund.

Overall, the refund process with LendUp is straightforward and simple. As long as you understand the eligibility requirements and follow the steps outlined above, you should have no problem getting your money back.

Know Your Rights

When requesting a refund from LendUp, it is important to know your rights. Under the Fair Credit Reporting Act, you are entitled to a free credit report once every 12 months. Additionally, you can dispute any incorrect information that may appear on your credit report. If any of the information on your credit report is incorrect, it could affect your ability to obtain a loan, as well as your ability to receive a refund.

It is also important to note that if you are requesting a refund due to a dispute with LendUp, you will need to provide documentation that proves your case. This could include a copy of your loan agreement, proof that the loan was not received, or any other documentation that supports your case.


Getting your money back from LendUp can be a straightforward process. However, it is important to understand your eligibility and follow the steps outlined above in order to ensure that you receive your refund in a timely manner. Additionally, it is important to know your rights and be prepared to provide any necessary documentation to support your case.

Send a Complaint

If you feel that your refund has been unfairly denied, you may be able to get it back by filing a complaint with the Consumer Financial Protection Bureau (CFPB). The CFPB is an independent government agency that exists to protect consumers from unfair, deceptive, and abusive practices. You can contact the CFPB by calling 855-411-CFPB (2372) or filing a complaint online at ConsumerFinance.gov.

When filing a complaint with the CFPB, be sure to provide as much information as possible. Include details such as your loan amount, how long you have been waiting for the refund, and any evidence you may have to support your claim. Additionally, be sure to keep copies of all correspondence with LendUp, as this can help to prove your case.

Once you have filed a complaint with the CFPB, they will investigate the matter and take the necessary action to ensure that you receive your refund. This could involve contacting LendUp to resolve the issue or taking legal action to protect your rights.

Seek Legal Assistance

If you have been denied a refund and have exhausted all other options, you may want to consider seeking legal assistance. An experienced consumer protection attorney can help to ensure that you receive the refund you are entitled to and can provide valuable advice on how to proceed. Additionally, they can help to protect your rights and ensure that you are not taken advantage of by LendUp.

If you decide to seek legal assistance, be sure to research attorneys in your area and choose one who has experience in consumer protection law. Additionally, ask for references and read online reviews to ensure that you are choosing a reputable attorney.

Once you have chosen an attorney, provide them with as much information as possible about your case. This could include copies of correspondence with LendUp, any documents associated with your loan, and any evidence you may have to support your claim. Your attorney will then be able to advise you on the best course of action to take.


If you have applied for a loan from LendUp and have not received your refund, you may be wondering how to get it back. Fortunately, LendUp offers refunds for customers in certain situations. In order to get your money back, you must understand your eligibility, request your refund, and follow up on its status. Additionally, you may need to send a complaint to the CFPB or seek legal assistance to ensure that you receive your refund.

People also ask

LendUp, which operates in 24 states, will refund $1.83 million to more than 50,000 borrowers as part of the federal settlement, the Consumer Financial Protection Bureau announced Tuesday.

WASHINGTON, D.C. — Today, the Consumer Financial Protection Bureau (CFPB) announced that LendUp Loans has agreed to halt making any new loans and collecting on certain outstanding loans, as well as to pay a penalty, to resolve a September 2021 lawsuit alleging that it continued to engage in illegal and deceptive ...

In December, the CFPB ordered LendUp, a fintech primarily known for its earned wage access product, to cease lending operations after allegedly misleading and deceiving customers.

LendUp, a direct lender for online personal loans (also known as payday loan alternative or cash advance loans), ceased its loan operations in January 2022.

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